Policies

This Privacy Policy governs the manner in which I collect, use, maintains and disclose information collected from users (each, a "User") of the website ("Site") - clearthinkinglifecoach.com. This privacy policy applies to the Site and all products and services offered by Clear Thinking Life Coach. Information collected When you look at this website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes: your server address your top level domain name (for example .com, .gov, .uk, etc) the date and time of your visit to the site the pages you accessed and documents downloaded the type of browser you are using Personal identification information I may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources I make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information. Web browser cookies My Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information I may collect and use Users personal information for the following purposes: To improve customer service - Information you provide helps me respond to your customer service requests and support needs more efficiently. To personalise user experience - I may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve my Site - I may use feedback you provide to improve my products and services. To process payments - I may use the information Users provide about themselves when placing an order only to provide service to that order. I do not share this information with outside parties except to the extent necessary to provide the service. To run a promotion, contest, survey or other Site feature - To send Users information they agreed to receive about topics I think will be of interest to them. To send periodic emails - I may use the email address to send User information and updates pertaining to their booking. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to my mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, I include detailed unsubscribe instructions at the bottom of each email. I only collect personal information for purposes which are directly related to our functions or activities, and only when it is necessary for or directly related to such purposes. How I protect your information I adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on my Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Sharing your personal information I do not sell, trade, or rent Users personal identification information to others. I may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. I may use third party service providers to help me operate my business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. I may share your information with these third parties for those limited purposes provided that you have given us your permission. Third party websites Users may find advertising or other content on my Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. I do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from my Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Changes to this privacy policy I have the discretion to update this privacy policy at any time. When I do, I will revise the updated date at the bottom of this page. I encourage Users to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy and Booking Terms. If you do not agree to this policy, please do not use my Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting me If you have any questions about this Privacy Policy, the practices of this site, being removed from it or your dealings with this site, please contact me.

Booking and Cancellation Policy Thank you for considering Clear Thinking Life Coach for your coaching needs. Please review the following booking and cancellation policy, which outlines our guidelines and procedures for scheduling appointments and managing cancellations. Booking Appointments: 1-2-1 Sessions: 1. Discovery Call: All 1-2-1 bookings with Clear Thinking Life Coach will begin with a "Discovery Call." This initial consultation allows us to understand your needs and goals, discuss our coaching approach, and determine the best course of action for your journey. 2. Appointment Scheduling: To schedule a Discovery Call or 1-2-1 coaching session, please use our online booking system or contact us via email. Appointments are subject to availability. 3. Confirmation: Upon booking your appointment, you will receive a confirmation email containing the details of your scheduled session, including the date, time, and any additional instructions. 4. Payment: Payment for coaching sessions is due at the time of booking or as otherwise agreed upon between the client and Clear Thinking Life Coach. Programmes, Group Sessions & Courses: 1. Registration: To register for group sessions, programmes or courses offered by Clear Thinking Life Coach, please visit our website or contact us via email. Registration is subject to availability and may require payment of a registration fee or deposit. 2. Confirmation: Upon registration, you will receive a confirmation email containing the details of your selected group session or course, including the dates, times, location (if applicable), and any additional instructions or materials required. 3. Payment: Payment for group sessions or courses is due at the time of registration or as otherwise agreed upon between the client and Clear Thinking Life Coach. 4. Course Completion: Participants who enrol in a multi-session course or programme are expected to attend all scheduled sessions to receive the full benefit of the course content. Missed sessions may not be rescheduled or refunded. Cancellation Policy: 1. Minimum Notice: Cancellations or rescheduling requests for Discovery Calls or coaching sessions must be made with a minimum of 48 hours' notice prior to the scheduled appointment time. 2. Late Cancellations: Cancellations made less than 48 hours before the scheduled appointment time may be subject to a cancellation fee equivalent to the full session fee. 3. No-Shows: Failure to attend a scheduled appointment without prior notice ("no-show") may result in the full session fee being charged. 4. Emergency Situations: Clear Thinking Life Coach understands that emergencies and unforeseen circumstances may arise. In such cases, please contact us as soon as possible to discuss alternative arrangements. Cancellation Procedure: To cancel or reschedule your Discovery Call, course, programme or coaching session, please use our online booking system or contact Clear Thinking Life Coach via email at: ceecee@clearthinkinglifecoach.com at least 48 hours before your scheduled appointment. If you are unable to reach us directly on: 07526 009902, please leave a voicemail or send an email with your cancellation request, including your name, appointment date, and contact information. Policy Acknowledgement: By booking an appointment with Clear Thinking Life Coach, you acknowledge that you have read, understood, and agreed to abide by our booking and cancellation policy. Contact Information: If you have any questions or need further assistance regarding our booking and cancellation policy, please don't hesitate to contact us: Clear Thinking Life Coach Phone: 07652 009902 Email: ceecee@clearthinkinglifecoach.com Policy Updates: Clear Thinking Life Coach reserves the right to update or modify this booking and cancellation policy at any time without prior notice. Please review this policy periodically for any changes or updates. Thank you for your cooperation and understanding. We look forward to supporting you on your journey to clarity and personal growth.

Website Terms and Conditions of Use in relation to the website clearthinkinglifecoach.com 1. Acceptance of Terms and Conditions 1.1. By accessing and using the Website you agree to be bound by these terms and conditions and these terms shall take effect immediately upon your first use of the Website. If you do not agree with these Terms and Conditions you should not use or access the Website. 1.2. These terms and conditions may be changed at any time and without prior notice. You should check these terms and conditions regularly for updates and your continued use will deemed to be an acceptance of the revised or amended terms. If you do not agree with any changes you should cease using or accessing the Website immediately. 2. Intellectual Property 2.1. Except as may be explicitly stated all intellectual property in the Website or any of its content including but not limited to all copyright, trade marks and names, service marks, text, graphics, branding, themes and website design are the property of or licensed to the owners of the Website or are otherwise used lawfully and with authority. 2.2. You agree and acknowledge that in accessing the Website you do so only for your own personal use and benefit and that none of the content contained on the Website may be downloaded, copied, reverse engineered, sold, broadcast, distributed or used for any commercial purpose except that you may download and copy content from the Website for your own personal use non-commercial use. 3. Content and Contributions 3.1. The owners of the Website may change or remove any part of the Website or its content or any part thereof without prior notice and no liability is accepted to you for any such changes. 3.2. None of the content of the Website is intended to be taken as advice or recommendation, professional or otherwise, and should not be relied upon by you in making any reaching any decision or conclusion. 3.3. Where the Website permits you or any other user to contribute content in any form, including but not limited to posting comments and uploading files (“User Contributions”) the following shall apply:a) The owners of the Website accept no responsibility whatsoever for User Contributions or for any distress, injury or damage which they may causeb) The owners of the Website reserve the right to control User Content which appears on the Website and may remove without prior notice any User Content which they at their sole discretion deem to be unfit or inappropriate for any reason. 4. Links to Third Party Websites and Resources The Website may contain links or references to external websites or resources which are owned, controlled or hosted by third parties. Any such linking or reference does not constitute an endorsement of, claim to ownership over or assumption of responsibility for any of the content of these external websites or resources by the Website or the owners of the Website. 5. Disclaimers and Liability 5.1. The owners of the Website make no guarantee or warranty of any kind, whether express or implied as regard to any of the following: 5.1.1 The uninterrupted or stable availability, accessibility of the Website or any of its content. 5.1.2 The suitability or compatibility of the Website or any of its content with any computer system, software or information storage or retrieval system. 5.1.3 The security of the Website or its content, or of any information which you submit to the website. 5.1.4 The absence of virus or malicious software or machine readable code anywhere on the Website or in its content. 5.2. The owners of the Website disclaim absolutely and to the fullest extent permitted by law any and all liability for all loss or damage which may be caused by using or accessing the Website or its content, whether direct or consequential and howsoever caused. 5.3. Nothing in these terms or conditions shall be construed or interpreted as attempting to exclude or limit liability for death or personal injury which results from the negligence of the owners of the Website or any of their agents or employees. 6. Jurisdiction and Severability 6.1. All clauses, sub clauses and parts thereof shall be severable and shall be read and construed independently. Should any part of these terms and conditions be found invalid this will not affect the validity or enforceability of any other provision or of these terms and conditions as a whole. 6.2. These terms and conditions shall be construed and interpreted in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.